Tuesday, 18 January 2022

EF56 34 class - business letter writing

 

Business letters – practical writing skills, not academic, not school writing

school writing – writing an essay, writing about a short story, poem

living in Canada, everyday useful writing - practical writing for work, writing for business, writing for government issues, writing for immigration, writing for tax, writing for job applications (cover letters), writing for complaints

online job-finding site – Indeed, Jobbank, LinkedIn - key words

I can’t help with this. However, there are experts who can give excellent advice on how to configure and construct your online profile. Youtube is a good place to start.

 

 

Education/training is the golden ticket.

Communication skills were key for me.

- writing skills-

- speaking skills- I practiced soooo much. – singing, drama, plays, listening and watching good speakers- copying them

 

 

-official writing, more formal, not casual writing

 

Reasons to write Business-style letters:

(Even emails can benefit from using the more formal style of a business letter –sets a professional, serious, courteous, respectful, mature tone)

e.g. Student emails to teachers.-

“What!!!????”

“what day the class end”

“im gonna miss class today what u gonna do in class?”

Very unprofessional looking.

We can do better.

A more professional and more formal tone and structure is advised. I tend to err on the side of formality.

-polite, not too casual

 

REASONS TO WRITE A BUSINESS-TYPE LETTER

1. interdepartmental letters (within a company)

2. cover letter for a resume (special style)

3. application letters to colleges and universities

In the Fall and Spring, many of our Grade 12 students are frantic about getting applications in to colleges and universities. The letters that they write are very important. I remember spending about two hours cowriting a letter with an E12 student.

4. letter to a government agency, Canadian government or the government of another country (e.g. Canada Revenue Agency, Immigration Canada, Canada Pension, City Hall)

NOTE: Communicating with Canada Revenue Agency (CRA) is really difficult.

5. employer/manager/boss (e.g. promotion, transfer, raise, personal leave, quit)

6. business person

7. court (e.g. jury duty)

8. lawyer

9. writing to your child’s teacher

10. report to a supervisor

11. incident report (e.g to police or insurance, ICBC)

12. getting airline tickets refunded

13. refund from Amazon

 

Have you ever written a letter like that?

 

 

FORMAL, not casual like a personal letter

Formal – organized (clear structure), official-looking, appropriate tone, appropriate language, unemotional, a little bit of emotion can be effectice (less is more)

·     Distribute “Business Correspondence” p.c.

 

WRITE YOUR NAME AND ADDRESS

AT THE TOP OF THE PAGE

 

Mei Zhou

Mei (Sarah) Zhou

Mei “Sarah” Zhou     “ABC” not legal name, the name that you prefer

Allan Haley

GIVEN NAME  FAMILY NAME (LAST NAME)

 

Zhou, Mei “Sarah”

Haley, Allan

Zhou, Ming

FAMILY NAME, GIVEN NAME – I would not do it this way in a letter

 

 

Apt#23, 666 Maple Street

Vancouver, BC

V5P 2B6

 

SKIP A LINE

 

January 18, 2022

 

SKIP A LINE

 

THE NAME, TITLE AND ADDRESS OF THE PERSON YOU ARE WRITING TO

Mary Williamson

Director, Shaw Communications

123 Cordova Street

Vancouver, BC

V5R 2D2

 

Re/RE: Client/Reference/Case/Account/Purchase # 4722859  

 

(Re-regarding)

 

OPEN YOUR LETTER WITH A GREETING, SALUTATION

 

CHOOSING THE TITLE CAN BE TRICKY: Mr? Mrs? Ms?

Robin Smith

Hui Yu Chen

 

Singh- man

Kaur- woman

 

GOOD SUGGESTIONS: Call and ask. Find them on LinkedIn.

 

 

Dear Grandma,        comma for a personal letter ,

                                comma- friendly, casual, not formal

 

Dear Sarah Chen:         colon for a business letter :

                                        more formal, not friendly, business :

 

Dear Mr. Chen:

Dear Mrs. Smith:

Dear Ms. Smith:

Dear Miss Smith:

Dear Mme Benoit:

Dear Sir or Madam:

 

Use a colon for a business letter- professional, formal, not friendly or personal

 

GREETING

To Mr. Pacquiao: sounds cold, very formal

To Sarah Chen:

To my dearest Mme Benoit: TOO MUCH, sounds like a love letter

 

e.g. student emails

To my dear teacher: TOO PERSONAL

 

Dear Maria,     A BIT MORE RELAXED

Hi John,     QUITE INFORMAL AND RELAXED, FRIENDLY

Hello Jun,        SLIGHTLY MORE FORMAL, BUT STILL FRIENDLY

 

Dear Sarah:   colon is formal, first name is casual

Dear Sarah,    SEEMS LIKE A BETTER CHOICE

 

 

Hi Justin,

You’re doing a good job as Prime Minister of Canada.

WAY TOO INFORMAL

 

To the Right Honourable Prime Minister of Canada, Justin Trudeau:

 

To Her Excellency, President Janice Alloud:

To His Excellency, AAA BBB:

 

To Her Excellency, Governor General of Canada, Mary Simon:

 

Adrienne Clarkson-

 

Research what title the person might have.

 

If you do not know the name of the recipient of your letter-

 

Health Insurance BC
PO Box 9035 Stn Prov Govt
Victoria, B.C. V8W 9E3

 

Dear MSP,

To whom it may concern,

To who it concerns,

To someone who can concern,

Dear Sir or Madam,  :  Choose one ,  OR :

 

 

NOT AS GOOD- impersonal, sometimes necesasary, for example when you are writing to the government

 

Dear Sir or Madam,

To whom it may concern, (reference letter)

 

ADVICE: It is always better to get the name of the person who you are writing to. Call and find out. Ask, “Who can I address me letter to?”

 

 

Hi there,  VERY CASUAL

Hi all,  VERY CASUAL

Hi everybody,  VERY CASUAL

 

 

Dear Sir:

Dear Madam,

Dear Sir Chan,

Dear Madam Smith,

Dear Teacher Jones,

Dear Teacher,

My Dear Teacher,

Dear Sir Teacher Jones,

too submissive

 

honorifics, titles – Mr., Mrs., Ms., Miss, Professor, teacher, Doctor, President, Principal, Dean, Prime Minister, Vice-President, Chancellor, Father, Captain, Lieutenant, Sergeant, Corporal, Officer, manager, Sheriff, Mayor, MP, MLA, Senator, Queen, King, Prince, Princess, Emporer

 

Dear Professor Mahed,

Dear Teacher Jones, XXX

Teacher Haley polite translation, not English

To Mayor Kennedy Stewart:

Dear Principal Williams,

 

In class – Sir, Madam – very polite

 

 

 

BUSINESS WRITING – DON’T INDENT THE PARAGRAPHS

                                - SINGLE-SPACE YOUR WRITING

 

e.g. SCHOOL WRITING

 

Thank you for meeting with me yesterday to discuss the job opportunity. I am very eager to speak further with you about this. Please let me know what day and time you will be available to meet.

 

BUSINESS WRITING

Thank you for meeting with me yesterday to discuss the job opportunity. I am very eager to speak further with you about this. Please let me know what day and time you will be available to meet.

 

I would like to setup an interview with you in the next few weeks. I can be available any workday betwee 10 and 3.

 

SKIP A LINE BETWEEN PARAGRAPHS

 

*Business writing uses a different format than school writing.*

 

 

** ENDINGS FOR BUSINESS LETTERS

 

Yours truly,

Sincerely,

Yours,

Yours sincerely,

Warm regards,

Kind regards,

Best regards,

Regards, (more formal sounding)

Respectfully, (talking to someone higher in the business than you)

Kind regards,

Warm regards, (sounds very friendly, very nice)

Thank you,

MY FAVOURITE:

Best,

 

PERSONAL

Sincerely yours,

Yours sincerely,

Faithfully,

Cheers,  VERY CASUAL, Also a friendly way to end a conversation

 

TALKING

Australian speech: Thanks. No worries.

American speech: Thanks. Uh huh.

Casual speech: Thanks. Sure. No problem.

More polite: Thank you. You’re welcome. Certainly. My pleasure. Happy to.

 

CASUAL-FUN

See you later. Not if I see you first.

Keep your stick on the ice.

Check you later.

 

See you soon, I hope. Take care.

Keep in touch.

Don’t be a stranger.

 

OLD-FASHIONED, BUT SOUNDS NICE, PERSONAL LETTERS, NOT FOR BUSINESS

I remain,

 

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