Eng mix Business letters

Business letters – practical writing skills

Correspondence -writing

Correspond (v)

Correspondent

Modes of writing -academic, personal, journalistic, business

Communication 12 -practical writing, spoken, for work, living

English Literary Studies 12 – poetry, short story, fiction, novel

Reasons to write Business letters:

(Even emails can benefit from using the more formal style of a business letter –sets a professional tone)

- interdepartmental letters (within a company)

- cover letter for a resume (special style)

- application letters to colleges and universities

- letter to a government agency, Canadian government or another country (e.g. Canada Revenue Agency, immigration, pension, City Hall)

- employer (e.g. promotion, transfer, raise, personal leave, quit)

- business person

- court (e.g. jury duty)

- lawyer

- report to a supervisor

- incident report (e.g to police or an authority)

FORMAL, not casual like a personal letter

Formal – organized (structure), official-sounding, appropriate tone- word choice, how it sounds, appropriate language, unemotional, no feeling, not heartfelt

·     Distribute “BUSINESS LETTERS” (pp140-141)

No indenting

YOUR NAME AND ADDRESS

Joe Chen

666 Your Street

Vancouver, BC

V5P 2B6

October 30, 2019

Mary Williamsonson

Director, Shaw Communications

123 Cordova Street

Vancouver, BC

V5R 2D2

Re: Client/Reference/Case/Account #4722859   (Re- regarding, about)

(honOrific, title) Dear Robin Smith:

Dear Mr. Doug Austin,

Hui Yu Chen Mr? Mrs? – find out

Dear Hui Yu Chen:

To Hui Yu Chen: (sounds a little cold)

Hui Yu Chen:

Dear Sir:

Dear Madam:

Dear Madame:

Dear Sir or Madam:

Dear Sir/Madam:

To whom it may concern: (not effective, better to have the name of the recipient)

In a business letter, use a colon : after the name

In a personal letter, use a comma , after the name

Dear Grandma,

Dear Grandma: VERY STRANGE

Sarah Chen

Dear Mr. Chen:

Dear Mrs. Smith:

Dear Ms. Smith: Ms. miz

Dear Miss Smith: Miss miss

Dear Mme Benoit:

Dear Sir or Madam:

Dear Dr. Yung:

Yes, Ma’am. respectful for a woman, the Queen - talking

Different have more or less specific titles, honourifics

Use a colon for a business letter, professional, formal, business

Dear Grandma,        comma for a personal letter

To Mr. Chan: sounds cold

To Sarah Chen:

To my dearest Mme Benoit: TOO MUCH

To my dear Teacher Haley, Too much

Dear Sarah Chen:

To my dear teacher: Too personal

Dear Teacher Wong, - unusual

Dear Sarah:   colon is formal, first name is casual

Dear Sarah,   the comma fits the casual style better

NOT AS GOOD BUT MAYBE NECESSARY- impersonal

Dear Sir or Madam:

To whom it may concern, (reference letter)

To my dear former and current patients,

Formal, sounds very respectful

Dear Sir:

Dear Sir Chan

Dear Madam Smith,

Dear Teacher Jones,

Dear Teacher,

My Dear Teacher,

too submissive

Dear Professor Mahed,

Dear Teacher Jones, NOT IN ENGLISH

honorific, title – Mr., Mrs., Ms., Professor, Doctor, Teacher, President, Principal, Vice-President, Dean, Prime Minister, Chancellor, Father, Imam, Sister, Mother Superior, Pastor, General, Captain, Lieutenant, Sergeant, Corporal, Private, Cadet, Officer, manager, Sheriff, Mayor, MP, MLA, Senator, Queen, King, Prince, Princess, Emperor, Chairman, Chair, Chief,

Coach, Chef Ramsey

Teacher Haley

PhD – doctorate Dr. Jones

Dear Mayor Stewart:

Dear Principal Skinner:

Thank for meeting with me yesterday to discuss…kjjh wlkefkwnfn wkejfnwjwen wlfjh fkjkwefnli fowief welfwe wefhw fkjehf wfhwjf wefhjw wefkjwhkwkjweh fkwhfkw wkfkwjehf wekjhwefkw efkwjehfkjwe wefkjwehkw wekfjwhfw fekwjehfw fwkjfhkw wekjhwef wkwjhfkjw wkejfhwekfh wefkjwhf wkefjhwek wkfjwhef wefkwefn.

Left justified

Single-spaced business letter

SKIP A LINE BETWEEN PARAGRAPHS

NO INDENT

Ghhd dhdhdh dhddj d jdjdjd  djdjdjd  djdjdjd djdjdj.

ENDINGS FOR BUSINESS LETTERS

Yours truly,

Yours,

Sincerely,

Yours sincerely,

Best regards,

Regards,      polite, not friendly, cold sounding

Best,

Respectfully,

Respectfully yours, (talking to someone higher in the business than you)

Kind regards,

Warm regards, very friendly, sounds like you know the person

Thank you,

PERSONAL

Sincerely yours,

Yours sincerely,

Faithfully,

OLD-FASHIONED, BUT SOUNDS NICE personal letter, soldier writing to his sister

I remain,

Yours truly,

Allan Haley, Instructor

Shi Jie, Don’s mother

shijie@gmail.com

cel: 604 888 8888

SCENARIO:

Write a short business letter to Robin Smith at Shaw Communications, thanking her for interviewing you yesterday for the position of installer/ manager/ technician/ CEO/ sales associate.

associate = salesperson

SCENARIO:

What would your dream job be?

Write a business-style letter to this organization asking for an interview for your dream job. Explain who you are and why you want the job, and why you would be a great candidate for that job.

Follow the style and format of a business letter.

·     Show pics “Business letters1,2,3”

cc - carbon copy, these other people also get a copy

bcc – blind carbon copy

·     “Writing Letters of Complaint”

Yelp review

speak directly to business, seeking resolution

·     “Writing Advocacy Letters”

-advocate- to speak up for some cause that you believe in