E10 Business letters

Reasons to write Business letters:

(Even emails can benefit from using the more formal style of a business letter –sets a professional tone)

- interdepartmental letters (within a company)

- cover letter for a resume (special style)

- application letters to colleges and universities

- letter to a government agency, Canadian government or another country (e.g. CRA, immigration, pension, City Hall)

- employer (e.g. promotion, transfer, raise, personal leave, quit)

- business person

- court (e.g. jury duty)

- lawyer

- report to a supervisor

-incident report (e.g to police or an authority)

FORMAL, not casual like a personal letter

Formal – organized (structure), official, appropriate tone, appropriate language, unemotional

·       Distribute “BUSINESS LETTERS” (pp140-141)

666 Your Street

Vancouver, BC

V5P2B6

November 1, 2018

Joe Chan

Director, Shaw Communications

123 Cordova Street

Vancouver, BC

V5K2D2

Re: Reference # 4722859   (Re- regarding)

Robin Smith

Hui Yu Chen Mr? Mrs?

Dear Grandma,

Sarah Chen

Dear Mr. Chen:

Dear Mrs. Smith:

Dear Ms. Smith:

Dear Miss Smith:

Dear Mme Benoit:

To Mr. Chan: sounds cold

To Sarah Chen:

Dear Sarah:   colon is formal, first name is casual

NOT AS GOOD- impersonal

Dear Sir or Madam,

To whom it may concern, (reference letter)

To my dear former and current patients,

Dear Sir,

Dear Sir Chan

Dear Madam Smith,

Dear Teacher Haley,

Dear Teacher,

My Dear Teacher,

too submissive

Dear Professor Mahed,

honorific, title – Mr, Mrs, Professor, Doctor, teacher, President, Prime Minister, Vice-President, Chancellor, Father, Captain, Lieutenant, Sergeant, Officer, manager, Sheriff, Mayor, MP, MLA, Principal, Senator, Queen, King, Prince, Princess

NO INDENT

Thank for meeting with me yesterday to discuss…kjjh wlkefkwnfn wkejfnwjwen wlfjh fkjkwefnli fowief welfwe wefhw fkjehf wfhwjf wefhjw wefkjwhkwkjweh fkwhfkw wkfkwjehf wekjhwefkw efkwjehfkjwe wefkjwehkw wekfjwhfw fekwjehfw fwkjfhkw wekjhwef wkwjhfkjw wkejfhwekfh wefkjwhf wkefjhwek wkfjwhef wefkwefn.

SKIP A LINE BETWEEN PARAGRAPHS

Ghhd dhdhdh dhddj d jdjdjd  djdjdjd  djdjdjd djdjdj.

Yours truly,

Yours,

Sincerely,

Yours sincerely,

Best regards,

Regards,

Respectfully, (talking to someone higher in the business than you)

Kind regards,

Thank you,

PERSONAL

Sincerely yours,

Yours sincerely,

Faithfully,

SCENARIO:

Write a short business letter to Robin Smith at Shaw Communications, thanking her for interviewing you yesterday for the position of installer/ manager/ technician/ CEO/ sales associate.

associate = salesperson

·       Show pics “Business letters1,2,3”

·       “Writing Letters of Complaint”

Yelp review

speak directly to business, seeking resolution

·       “Writing Advocacy Letters”

-advocate- to speak up for some cause that you believe in